Customer Relationship Management Training

CRM software supports the processes a company uses to track and organise interaction with current and prospective customers.

You may also be interested in our Customer Relationship Management support and consulting services.

Supported Customer Relationship Management Projects

SugarCRM Training

Sugar OS is an open source Customer Relationship Management (CRM) application which aids the sales and marketing processes in a business.SugarCRM can run on Linux,Windows,Solaris and Mac OSX. SugarCRM enables companies to get more control and visibility into their customer relationships by automating the sales,marketing and customer support departments.Product functionality includes sales-force automation, marketing campaigns, customer support, collaboration and reporting. The SugarCRM community edition has over 300 additional modules created by individuals and companies that enable additional functionality. credativ has helped a number of companies fully utilise the power of SugarCRM Community Edition Open Source Software in varied industries such as Pharmaceutical,Telecoms,Retail and Insurance.We are able to customise the application to fit with your business requirements and together credativ and SugarCRM are able to drive down the cost of delivering world class Customer Relationship Management solutions.

vtiger Training

vtiger is open source CRM software appropriate for small and medium organisations, which enables management of company wide CRM and Inventory Management activities, including sales and marketing, customer support and service, and procurement as well as offering many tools and add-ons. vtiger can run on Windows and Linux and provides many customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the credativ team provides customization services to meet the need.